Building strong professional foundations, discipline, reliability, coordination capacity, and operational competence.
AdminX™ 360° 2026
The Admin 360°™ Professional Excellence Framework
ABOUT THE PROGRAM.
Program Overview
AdminX™ 360° 2026 has been designed as a high-level executive capacity development program that systematically strengthens administrative professionals across the entire value chain of modern administrative leadership.
It is a structured, one-week executive development intervention, grounded in a comprehensive 360-degree Professional Excellence Framework.
Strengthen Your Institution
Participation in AdminX™ 360° 2026 strengthens not only individuals —
but the institution as a whole.
but the institution as a whole.
Why AdminX 360°™ 2026 Matters to Leadership
A Complete, Integrated Model for Building Future-Ready Administrative Leaders
For Principal Secretaries, CEOs, and Directors, AdminX™ 360° 2026 directly supports:
- Executive office effectiveness
- Governance and compliance readiness
- Quality of executive coordination and decision support
- Institutional image and service delivery
- Digital transformation outcomes
- Records, information, and knowledge integrity
- Professional discipline, ethics, and accountability
- Long-term institutional performance sustainability
This program strengthens the people who enable leadership to perform.
Invest In Institutional Excellence
AdminX™ 360° 2026 is not a cost — it is an investment in governance, service delivery, and institutional excellence.
ADMINX 360°™ FRAMEWORK
The AdminX 360°™ Professional Excellence Framework
AdminX™ 360° is anchored on an integrated framework that recognizes administrative excellence as multi-dimensional.
The framework deliberately integrates five strategic pillars:
Positioning administrative professionals as trusted partners to senior leadership, capable of managing executive workflows, confidentiality, and high-level coordination.
Equipping participants with modern digital fluency, AI-enabled productivity, intelligent workflows, and technology-driven efficiency.
Embedding ethics, compliance awareness, records integrity, accountability, and governance-aligned administrative practice.
Strengthening customer service, stakeholder engagement, communication, executive presence, protocol, and institutional representation.
Together, these five pillars deliver a complete 360-degree professional transformation.
Building disciplined, future-ready administrative professionals
Administrative Excellence Programme
Building disciplined, future-ready administrative professionals
Day 1: Administrative Mastery & Professional Foundations
Building a strong, disciplined, and dependable administrative core
Module 1: Modern Administrative Roles & Professional Competence
- Evolving expectations
- Accountability and professional judgement
- Office coordination and workflow control
Module 2: Administrative Systems & Office Efficiency
- Designing efficient office systems
- Workflow optimization and prioritization
- Time, information, and resource coordination
Module 3: Professional Ethics & Institutional Values
- Ethics in public and corporate administration
- Confidentiality and integrity
- Values-aligned behaviour
Module 4: Administrative Excellence Under Pressure
- Managing pressure and complexity
- Reliability under executive demands
- Building trust through consistency
Day 2: Executive Office Leadership & Records Intelligence
Precision, governance, and information control
Module 5: Executive Office Support Excellence
- Supporting CEOs, PSs, Boards
- Executive diaries, briefings, meetings
- Confidentiality and trust
Module 6: Executive Correspondence & Records Management
- Executive filing systems
- Classification, retrieval, and retention
- Transition to electronic records
Module 7: Records & Information Governance
- Records as governance and risk tools
- Audit readiness and compliance
- Institutional memory
Module 8: Intelligent Information Systems
- Digital records ecosystems
- Information integrity and access
- Foundations of ERM
Day 3: Digital Intelligence, Service & Executive Presence
Technology, service excellence, and influence
Module 9: Digital Literacy & AI Workflows
- Digital productivity tools
- AI-assisted documentation
- Smart automation
Module 10: Customer Service & Stakeholder Engagement
- Service excellence frameworks
- Stakeholder management
- Difficult interactions
Module 11: Executive Communication & Influence
- Professional articulation
- Managing upward and laterally
- Influence without authority
Module 12: Protocol & Institutional Image
- Executive protocol
- Hosting senior delegations
- Professional representation
Day 4: Performance Excellence & Sustainable Careers
Long-term value, resilience, and institutional impact
Module 13: High-Impact Administrative Performance
- Measuring contribution
- Performance discipline
- Continuous improvement
Module 14: Governance Awareness & Accountability
- Governance ecosystems
- Risk awareness
- Compliance culture
Module 15: Strategic Career Development
- Career planning
- Digital resilience
- Sustainable careers
Module 16: Capstone – The 360° Administrative Professional
- Integrated simulations
- Personal action plans
- Institutional impact
Expected Institutional Outcomes
Organizations that nominate participants will benefit from officers who:
- Operate confidently within executive offices
- Demonstrate strong governance and ethical discipline
- Apply modern digital and AI-enabled workflows
- Manage records and information with integrity
- Deliver superior service and stakeholder engagement
- Exhibit executive presence and professionalism
- Contribute strategically to institutional performance
Target Participants
- Administrative Officers
- Executive Assistants & Personal Assistants
- Office Managers
- Secretaries & Clerical Officers
- Executive Office Support Staff
- Records & Registry Officers attached to executive offices
- Administrative professionals in MDAs, SOEs, and Corporates
Building disciplined, future-ready administrative professionals
HAM International
GET IN TOUCH TODAY!
If you have any questions, queries, or concerns, please don’t hesitate to reach out and we will get back to you as soon as we can.
